Condiciones generales

Use of our website and the resources provided here are subject to acceptance of our Terms and conditions. Please read these terms and conditions carefully before using this site.

The following terms (“the Terms”), together with the documents referred to in it, tell you the terms upon which you may make use of our website (“our site”) as a guest. Use of our site includes accessing or browsing. Our site is hosted on a server in the UK.

Please read these Terms carefully before you start to use our site, as these will apply to your use of our site.

By using our site, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our site.

Other applicable terms

These Terms refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy which sets out information about the cookies on our site.

Changes to these terms

We may revise these Terms at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Information about us is a site operated Energy Networks Association Limited ("We"). We are registered in England and Wales under company number 04832301 and have our registered office at 4 More London Riverside London SE1 2AU. Our VAT number is GB 830 7271 43.

We are a limited company.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

Information transmitted via our site will pass over public telecommunications networks which are inherently insecure. Energy Networks Association Limited makes no guarantee, representation or warranty that our site, or any content on it, will always be available or have uninterrupted or error-free operation and disclaims all liability in respect of it.

Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

Any intellectual property rights in the content of our site are owned by Energy Networks Association Limited or its licensors. These are protected by copyright laws and treaties around the world. All such rights are reserved.

You are permitted to download and print content from our site solely for your own internal business purposes and/or personal use. Our site content must not be copied or reproduced, used or otherwise dealt with for any other reason. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You may link to our site on a website owned by you, provided you do so in a way that is fair and legal and does not damage Energy Networks Association Limited's reputation or take advantage of it. You must not establish a link in such a way so as to suggest any form of association with or approval or endorsement from Energy Networks Association Limited where none exists. Our site must not be framed on any other site, nor may you deep link to our site without attribution of the source as Energy Networks Association Limited. Energy Networks Association Limited reserves the right to withdraw these permissions without prior notice.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Copyright statement

Energy Networks Association Limited does not transfer title to any content from our site downloaded or used by you. Our site content, including its selection and arrangement, is owned by Energy Networks Association Limited and is protected by copyright and other laws.

Limited permission to use our site content (for the purposes stated in the preceding section) is specifically conditioned on your recognition, observance and retention of all copyright, trademark and other proprietary notices in our site content, and all proprietary and other intellectual property rights of Energy Networks Association Limited in the site content. You shall not have any ownership rights in any email address, URL or other personal identifier that may be allocated to, or chosen by, a user for the purposes of any services available through our site and the user's limited rights to use such identifier/address shall continue only for so long as the user's registration/User account remains valid for access to our site or the relevant service.

Any unauthorised use or copying of our site content, or use of our site which breaches these Terms (or their spirit) may violate trademark, copyright and other proprietary rights, and civil and criminal statutes. Users shall not use any content from our site (or any other content made available through our site) in any manner that infringes any trademark, copyright or other proprietary rights. Energy Networks Association Limited reserves all rights with respect to such unauthorised use or breach of these Terms.

No reliance on information

The content on our site is provided for general information only. In particular it is not intended to confer any legal rights on you or amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligent act or omission in respect of any errors, omission or inaccuracies contained or referred to in our site, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site;
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation;
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, malicious programmes, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Our site, and content within it, contains links to other websites. Energy Networks Association Limited accepts no responsibility or liability for any material supplied by or contained on any third party website which is linked from or to our site, or any use of personal data by such third party. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


While Energy Networks Association Limited takes reasonable precautions to prevent computer viruses and other malicious programs on our site, we do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact us.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law

If you are a consumer, please note that these Terms, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions or comments regarding these terms and conditions please contact us.